The standard minimum feature size is 0.012" for PolyJet, 0.020" for SLA and 0.030" for SLS. These indicate the smallest thicknesses the machines can produce – anything smaller will not build.
Standard accuracy for PolyJet and PolyJet HD are ± 0.005" or ± 0.001"/", whichever is greater. Standard accuracy for SLA is ± 0.015" or ± 0.002"/", whichever is greater. Standard SLS accuracy is ± 0.015" or ± 0.002 "/", whichever is greater. Greater tolerances may be available on a case-by-case basis.
While ZoomRP will clean your parts and remove support material, hand finishing, painting and texture are not available. If you are looking for a wider technology selection, material options and/or finishing options look to Solid Concepts, a full-service bureau.
While we have a variety of PolyJet, PolyJet HD, SLA and SLS options, we do not have any water soluble materials.
ZoomRP.com currently does not offer translucent materials. However, our parent company Solid Concepts has a number of translucent and clear materials available with their SLA, PolyJet, CNC and Cast Urethane processes.
SLS is typically best (and sometimes the only viable option) as it does not require support structure that later needs to be removed.
Currently ZoomRP.com only accepts CAD geometries in the form of STL files.
Make sure your file size is under 250MB, the maximum file size ZoomRP.com will accept. Large STL files can be reduced with CAD design programs. If your file is under 100MB, be patient as slower internet connections may cause your STL file to take longer to upload. If you’ve waited an exceptionally long amount of time, try re-logging into your account and re-uploading your file.
While PolyJet White has high accuracy and creates excellent small features, PolyJet HD Blue provides the highest accuracy and feature details available. Additionally, PolyJet HD Blue has twice the resolution in the Z axis and is a pale blue color that shows off fine feature detail (as opposed to PolyJet White’s bright white color).
Pickup is available at our Valencia, CA office for ZoomRP Orders. If you desire to pick your parts up, please e-mail us. The shipping charge, however, is non-refundable.
No. Due to the extended amount of time it takes to build parts with these processes same-day shipping is not available. If you are in a serious time crunch consider the PolyJet process – available for same-day or next-day shipping.
Any "Ship Next Week" order placed Sunday through Saturday will be shipped by Wednesday of the following week. The earlier in the week you place your order, the lower the price. Want the best price possible? Order two Sundays before the Wednesday ship date.
ZoomRP.com is a Monday – Friday company. "Ship Today" orders placed on Friday are delivered Monday morning, while "Ship Tomorrow" orders placed on Friday or over the weekend are delivered Tuesday.
No. FedEx will not deliver to P.O. Boxes so you must leave a physical shipping address. You can adjust your shipping and billing addresses in the "My Account" section of the website.
No, we currently only ship to the United States and Canada. Please contact our parent company, Solid Concepts, at quotes@solidconcepts.com for more information on shipping to countries outside of the US and Canada.
No, all ZoomRP.com quotes are free. There is never any obligation to purchase when you quote prototyping geometry.
If you have a tight budget, plan ahead and use the "Ship Next Week" option. By selecting a later ship date your order will get a larger discount. For the best price available, order two Sundays before the Wednesday ship date.
Keep a lookout for discount codes offered in our email newsletters and on Twitter. Even before discounts are applied, ZoomRP.com already has the lowest prices for SLA, PolyJet and SLS prototypes. To sign up for newsletters, simply sign up as a member on ZoomRP.com. To get "twiscounts" (Twitter discounts), follow ZoomRP on Twitter at www.twitter.com/ZoomRP.
Due to the automated nature of ZoomRP.com and the method in which orders are processed, we can not adjust accounts to be non-taxable. If your address is in a taxable area you are automatically taxed accordingly on orders. If you wish to use your non-taxable resale certificate, our parent company Solid Concepts will allow you to do so as they are a full service bureau.
In order to keep ZoomRP.com automated, orders can only be purchased using a credit card. If you wish to pay using a PO, our parent company Solid Concepts provides this ability.
Yes. ZoomRP.com always keeps customer information and material confidential and only releases information at the customer's discretion. If it gives you peace-of-mind to sign an NDA, ZoomRP.com is more than willing to do so. For more information please contact us at support@zoomrp.com.
ZoomRP.com is a self-service website intended for people who need prototypes quickly and economically. We will assist with your project to the best of our ability, however if your project requires extensive assistance we recommend that you go to our parent company, Solid Concepts. They have knowledgeable project engineers who can assist you with all your project questions and needs.
