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Our ship today promise assumes that:
- You place your order between Monday and Friday (Friday "ship today" orders ship on Friday for Monday delivery). We also take "ship tomorrow" orders on the weekend to ship on Tuesday. Holidays may impact delivery.
- Accurate STL files must be provided that will build properly. The correct unit of measure must be indicated with your quote. The file that you upload and quote is the file that we’ll build. Learn more about creating accurate STL files here.
- Files cannot be larger than 100MB.
- Smaller parts uploaded early in the day have a higher likelihood of qualifying to build today. You’ll be notified by our quoting system
if your part qualifies for a same-day build.
- We ship part(s) via FedEx overnight delivery – which is normally available within the continental United States. If FedEx overnight
is not available for your area, you’ll receive your order with the next available FedEx delivery.
- ZoomRP.com currently ships only within United States and Canada.
- Orders shipped to Canada will take several extra days to clear customs.
ZoomRP.com accepts files from any CAD package, provided the geometry is exported into an STL file format. This standard file format for the Rapid Prototyping industry approximates
the surface of a parametric solid model with a mesh of triangles.
STL files are supposed to be closed and connected like a combinatorial surface, where every triangular edge is part of exactly two triangles, and not self-intersecting.
Adjoining triangles must be connected to insure that slicing software produces closed 2D polygons. While small discrepancies may not impact the build of an STL file,
every effort should be made to assure that endpoints of edges are adjoining.
All customers shipping orders to Arizona, California, Michigan, Colorado, Pennsylvania, and Texas, will be charged tax. Tax Exempt orders cannot be processed through ZoomRP.com. If you qualify for Tax Exemption and have an order that will ship to one of the taxable states shown above, please visit www.solidconcepts.com or call (661) 295-4400 for assistance.
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